Inventory & rates
The fares and hotels your travelers actually use
Economy flights and standard business hotels are most of any program, so they come first. Premium cabins, your negotiated rates and preferred-partner hotel benefits are there when policy allows.
Walk-through
From your rates to the booking
Coverage
What we book
Air
Full-service and low-cost carriers worldwide, issued through our IATA accreditation (agency number 33661736). Economy, premium economy, business and first, with non-public fares on select international premium routes.
Hotels
Chains and independents worldwide, from standard business hotels inside your city caps to preferred-partner properties.
Rail
Intercity rail including Amtrak, Eurostar and major European operators, booked and allocated like any other trip.
Car
Car rentals and pre-booked ground transportation for airport transfers, roadshows and groups.
Rates
Your deals, and ours
- Negotiated company rates: tell us your corporate airline and hotel agreements and we apply them on every eligible booking
- Preferred-partner hotel benefits: through eligible programs, selected stays may include breakfast, property credits, upgrades, early check-in or late checkout. Benefits vary by property, program and availability
- Loyalty kept: frequent-flyer and hotel numbers stay with each traveler and go on every booking, so points and status stay in the traveler's own accounts
- Policy first: a preferred rate is only offered when it fits your hotel cap, or it's marked out of policy
After purchase
Servicing is part of the booking
- Changes, cancellations and schedule changes handled by the team that has the trip on file
- Refunds and unused ticket credits tracked until the money or credit is used
- Change fee: $15 per change or cancellation on Essentials; Included on Managed
- Urgent servicing 24 hours a day, 7 days a week
Worked comparison
One trip, three options, every cost shown
An illustrative New York to London return trip with clearly made-up figures, priced the way options appear in the portal. Service fees are the published Program fees.
| Economy (Light) | Economy (Classic) | Premium economy | |
|---|---|---|---|
| Base fare | $612 | $748 | $1,690 |
| Checked bag | $150 (added) | Included | Included (2) |
| Taxes and carrier charges | $412 | $412 | $468 |
| silentVIP service fee | $22 per flight booking | $22 per flight booking | $22 per flight booking |
| Changes | Not permitted | Fee applies, plus any fare difference | Free, plus any fare difference |
| Cancellation | Non-refundable | Credit for future travel | Refundable less a fee |
| Policy (flight under 9 hours) | In policy | In policy | Needs approval |
| Total | $1,196 | $1,182 | $2,180 |
The cheapest fare isn't always the cheapest trip: the Light fare ends up costing more than Classic once a bag is added, and it can't be changed.
Evidence
What you can measure from week one
Every figure below comes from your own bookings in the portal, from the first trip. No benchmarks, no borrowed case studies.
Policy compliance
The share of bookings in policy, every exception with its justification, and who approved it.
Budget against spend
Spend by department, project, supplier and traveler for any period, set against each department's budget.
Allocation coverage
The share of spend carrying an entity, department and project code, so month-end gaps show before close.
Money owed back
Refunds requested, processing and received, with outstanding and recovered kept separate.
Unused ticket credits
Every open credit by traveler and airline, with its expiry, until it's used.
Emissions
Estimated CO2e per booking using the UK government's published factors, exportable to CSV.
See all of it on our fictional demo company in the sample monthly report.
Questions
What buyers ask about inventory & rates
Do travelers keep their own points and status?
Can we use our existing corporate airline deal?
Do you accept commissions from hotels or airlines?
Is premium travel the focus?
See your routes and rates in the program
Bring a recent month of bookings and we'll show how they'd be priced.
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